Effective August 21, 2026
Information entered on this website
The contact and tour inquiry forms transmit the name, email address, optional phone number and preferred date, inquiry type, and message you provide to Live Oak Apartments’ lead intake service. Forms also record the optional text-message preference, displayed SMS disclosure version, source page, applicable form identity, server receipt time, and event identifier.
How inquiry information is delivered
The website first sends each inquiry to Live Oak Apartments’ private, signed lead workflow, which may include authorized leasing personnel and Slack. If that primary delivery route is temporarily unavailable after its failure-only retries, the same inquiry and consent evidence are sent through Emailit to the property’s backup leasing channel. After a successfully delivered inquiry, Emailit uses the submitted name and email address to send an automated receipt confirmation to the sender. Operational delivery, security, retry, and consent records may be retained for reliability, troubleshooting, preference management, and evidence of the submitted request.
Optional text-message preference
After you provide a valid phone number, you may select the separate optional checkbox authorizing text messages from Live Oak Apartments about your inquiry. The final YES or NO value is determined by the server using the submitted phone number and a recognized disclosure version. The website routes that preference with the inquiry; an authorized leasing team or configured messaging provider may use an affirmative preference for inquiry-related follow-up. You may submit any form without providing a phone number or selecting text consent. Read the SMS Policy for message terms and opt-out information.
Direct communications and external destinations
If you call, email, visit, apply, use the resident portal, or communicate through a configured messaging service, the recipient or external service may process information under its own practices. The application portal, resident portal, Google Maps directions, email client, telephone application, and authorized messaging providers are separate services. Their terms and privacy notices apply when those services process information. Do not include sensitive financial, identity, or health information in a website inquiry, ordinary email, or text message.
Local website operation
This production build uses local fonts, images, styles, and scripts. It does not intentionally load analytics, advertising, chat, social-media, remote font, or embedded map software. Standard server logs and short-lived anti-abuse records may contain technical request information needed to deliver and protect the website.
Browser storage and cookies
The site’s core navigation, gallery, tabs, dialogs, and inquiry forms do not require marketing cookies or persistent browser storage.
Your choices
You may contact leasing by telephone or direct email instead of using the website inquiry form. You may leave the optional phone field blank, leave text consent unchecked, ask a question about the recorded preference, or contact leasing to update a communication preference.
Contact
Questions about this notice or a communication preference may be directed to the Live Oak leasing email or (813) 252-1984.
This operational notice should be reviewed by the property owner, messaging provider, and qualified counsel before it is treated as a final legal policy or an SMS program is launched.